This contains all the articles to assist or walk users through processes.
How to submit personally incurred business expenses for reimbursement within JD Edwards (JDE). Process currently only applicable to US Corporate employees.
How to access WestMET SharePoint
How to authorize Power Query based Bedrock data queries in dataset-connected Excel workbooks.
Chaning home IP range for Xfinity users
Desktop shortcuts appear white and when clicked, they open in a browser with just text and white background. This article provides a solution to desktop shortcuts losing their file type association after Internet Explorer was removed from your computer.
As needed, Azure users with Administrative role assignments will follow these steps to activate the required role.
How to hide home pages in JDE (along the top ribbon) if you have those which are not accessed.
How do I cancel a request or ticket in Team Dynamix?
How to get access to a file/folder needed to complete work.
A guide to assist with using the PO mass release function within JDE Supply Chain PO Release applications.
A guide to assist with setting security questions in Dayforce (Previously known as Ceridian) for resetting your password.
How to add a Calendar manually in Outlook.
A guide to assist users with adding additional safety shares into the Westmoreland Sharepoint.
How to add another email account to Outlook that you own.
How to setup Data Sequencing for Grids in JDE
A user-guide to assist with cancelling a requisition (or line within a requisition)
How to check the status of my tickets.
How to clear browser cache in Google Chrome
How to clear the browser cache in Microsoft Edge
A guide to assist with creating or editing a custom grid view in JDE.
A guide to assist enabling and using the Attachment Manager CAFE1 in JDE.
A guide to assist users with updating their DAS login password following a JDE password change.
This article describes how to identify phishing emails.
How to manage a mailbox and/or calendar that has been delegated to you.
Map a network drive for accessing files.
This guide explains how to remove hidden metadata from Word documents and PDF files before sharing them publicly. Metadata can include your name, editing history, comments, and other information you may not want shared.
This article shows how to report a phishing email.
Reset your password through Microsoft's self service portal to restore access to PC logon, Microsoft o365 online logons, Outlook.office.com or other SSO integrated websites.
When your password expires you’ll need to reset your password to continue to be able to log into your laptop, email and any other system that uses your Westmoreland user account to authenticate. This guide will show you how to reset your password from your computer.
How to search for tickets within Team Dynamix
Setup Cisco VPN to access JDE on android devices.
Setup Cisco VPN to access JDE on iOS devices.
Setup Microsoft Multi-factor authentication
How to share a personal OneDrive file with anyone in the organization
How do I submit a Request in Team Dynamix?
How to submit an incident in Team Dynamix.
When your password expires you’ll need to reset your password to continue to be able to log into your laptop, email and any other system that uses your Westmoreland user account to authenticate. This guide will show you how to reset your password from your computer.
An article to assist users with using the self-service password reset for JDE
How to install software through the Software Center
A guide for installing the 3D-Dig Software on a client PC.
How to utilize the Knowledge Base in Team Dynamix
How to revert to Classic view in Microsoft outlook.
This article explains Westmoreland’s updated password requirements, including complexity rules, prohibited words, and common mistakes to avoid when creating a new password. It also provides tips for building secure, memorable passphrases that meet all requirements and help prevent password change errors.
How to change iphone photos from .heic to .jpeg to view on Windows computer
How to sign in to DayForce/Ceridian app on mobile devices.
Sign into Docusign via Single Sign-on
Sign into Landworks using Single Sign-on
How to pull the correct software from the Software Center.
Update your default browser.
Using Westmoreland Fax Service - FaxSipIT
Tool to use to convert images from Apple's format to .jpeg or .png so that it can be viewed on Windows properly.
A short guide of how to use multiple different profiles on Google Chrome and why you would want to do that
User-guide for the Add Funds functionality of JDE, including FAQ
User wanting to view or search for emails in the Outlook application that are older than 12 months (1 year).