Issue/Question
How to view .heic picture files from iphone/ipad on Windows 10 computer.
Environment
User's iPhone/iPad.
Cause
Cannot view .heic files on Windows computer, and cannot access the Windows Store in order to download the extensions.
Resolution/Answer
In order to make the change on the user's iphone/ipad:
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Open phone setting menu by pressing on the setting app button.
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Under the settings menu select “Camera” option.
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In the Camera Settings menu select “Formats” option.
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Select the “Most Compatible” under “Camera Capture.”
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All newly taken photos will be stored as .jpg files for easier sharing.